General Terms:
- By accessing and using the website, you agree to be bound by the Terms and Conditions.
- The website may contain links to third-party websites which are not under the control of Serum.pk.
- The company reserves the right to modify or terminate the website at any time without prior notice.
- Serum.pk may change the Terms and Conditions from time to time without prior notice.
Product Information:
- The products displayed on the website may be available in limited quantities.
- The company has made every effort to display as accurately as possible the colors and images of the products.
- The company does not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.
Pricing and Payment:
- The prices of the products are subject to change without notice.
- The company reserves the right to refuse or cancel any orders placed for products listed at the incorrect price.
- Payment options include credit card, debit card, and cash on delivery.
Shipping and Delivery:
- The company will ship the products to the address provided by the customer.
- Shipping and delivery times may vary depending on the location and availability of the products.
- The company is not responsible for any delays or damages caused during the shipping process.
Returns and Refunds:
- The company has a 7-day return policy for any defective or damaged products.
- The customer must notify the company within 24 hours of delivery for any defects or damages.
- Refunds will be processed within 5-7 business days of receipt of the returned product.
Intellectual Property:
- All content on the website, including logos, text, images, and graphics, is the property of Serum.pk and is protected by copyright laws.
- No content from the website may be reproduced or used without prior written consent from Serum.pk.
Limitation of Liability:
- The company will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the website.
- The customer agrees to indemnify and hold the company harmless from any claims, damages, or losses resulting from the use of the website.
Governing Law:
- The Terms and Conditions will be governed by and interpreted in accordance with the laws of Pakistan.
- Any disputes arising from the use of the website will be resolved through arbitration in accordance with the rules of the Pakistan Arbitration Association.
Contact Us:
- For any questions or concerns regarding the Terms and Conditions, customers may contact the company through the contact form on the website or by email.